Last Updated: 09/04/2025
1. Introduction
1.1 These Terms & Conditions (“Terms”) govern your use of our website, https://www.airtaudio.com (the “Site”), and your purchase of any products through our Site.
1.2 By using our Site or making a purchase, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use our Site.
2. Company Information
2.1 Company Name: Airt Audio Ltd
2.2 Registered In: England (Company No. 09130502)
2.3 Registered Office: Oak House, 36 Station Road, March, Cambs, England, PE15 8LE
3. Contact Details
- Email: enquiries@airtaudio.com
- Phone: +44(0)1223 344053
- Postal Address: Oak House, 36 Station Road, March, Cambs, England, PE15 8LE
We may contact you by email, phone, or using the postal address you provide when placing an order.
4. Our Products
4.1 We sell physical goods for UK customers only.
4.2 Product descriptions, images, and prices on our Site are for guidance only. While we strive for accuracy, slight variations may occur (e.g., colour representation).
5. Eligibility to Order
5.1 By placing an order, you confirm that you are:
- Legally capable of entering into binding contracts; and
- At least 18 years old (or have the consent/ supervision of a parent or guardian).
6. Pricing and Payment
6.1 Pricing
- All prices on our Site are inclusive of VAT, where applicable.
- We reserve the right to update prices but will honour the price displayed at the time of your order.
6.2 Payment Methods
- We accept credit and debit cards.
- Payment is taken at checkout. You will receive an automated email confirming the transaction.
7. Order Process and Contract Formation
7.1 Order Process
- Add items to your cart, proceed to checkout, and provide billing/shipping information.
- Confirm your order and payment.
7.2 Confirmation
- Once payment is processed, you will receive an email confirming your order.
7.3 Contract Formation
- A contract is formed upon checkout confirmation. If we are unable to fulfil your order, we will notify you and issue a refund promptly.
8. Delivery
8. 1 For details on how we deliver your orders (including methods, timing, and charges), please refer to our separate Delivery Policy.
9. Returns and Cancellations
9.1 For information on how to return items or cancel your order, including your statutory rights, please refer to our Returns Policy.
10. Warranty
10.1 The warranty period for products available for purchase directly on the website will be clearly stated within the product details.
11. Condition of used / ex-demo goods
11.1 While we go to great lengths to accurately represent the condition of the products with both description and images, we cannot guarantee they will meet your expectations.
11.2 In the instance you are unhappy with the condition of the goods received we will offer a full refund minus the cost of the return shipping.
12. Limitation of Liability
12.1 Nothing in these Terms excludes or limits liability where it would be unlawful (including liability for death or personal injury caused by negligence, or fraud/fraudulent misrepresentation).
12.2 We only supply products for domestic/personal use. We are not liable for business losses (e.g., lost profits, loss of business).
12.3 Subject to clause 10.1, we are not liable for indirect or consequential losses.
13. Intellectual Property
13.1 All content on our Site (text, images, software, etc.) is owned by or licensed to Airt Audio Ltd and is protected by intellectual property laws.
13.2 You may not reproduce, distribute, or otherwise use any content without prior written permission.
14. Privacy
14.1 We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
14.2 We are registered with the ICO. We do not collect personal data for marketing purposes.
15. Complaints and Disputes
15.1 If you have any complaints, please contact us at enquiries@airtaudio.com. We will do our best to resolve any issues quickly.
15.2 If a dispute cannot be resolved via our internal process, you may have the right to seek alternative dispute resolution or pursue a claim in the courts of England and Wales.
16. Changes to These Terms
16.1 We may update these Terms from time to time. Any changes will be posted on our Site with a new “Last Updated” date.
16.2 If the changes are significant, we will notify you via email (using the address provided at checkout). Continuing to use the Site after changes are posted constitutes acceptance of the new Terms.
17. Governing Law and Jurisdiction
17.1 These Terms are governed by the laws of England and Wales.
17.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
